Nowadays, people are apt to use keyboard input, pen and handwriting is old school. But an exquisite pen is capable of recording every unmissable details of your one and only life. And if you are also eager to chase your dreamy journey in the distance. T5Ti tactical pen is a must-have, it is competent to picture your poetic life and even help you out in a crisis. In addition, an elegant anniversary edition flashlight – F15, is right there to light up you distant journey. T5Ti tactical pen together with the F15 flashlight, keep you companion to depict your poetry and picturesque life, to set foot on your unfolding and fascinating journey.
All orders are typically process in 2-3 working days after payment is made (does not include weekends). If in case of Public Holidays, special promotional events orders will take 3-5 days to process.
When will I receive my order?
Orders that are processed during weeks days should be received within 2-3 days, and orders that are processed during weekends should be received within 3-5 days. In light with current Covid-19 situation, we can not guarantee your parcel will not be late as it depends on delivery service.
What delivery service do you use?
We use DHL Ecomm, Pos Laju or J&T, it all depends on the coverage of the delivery service. You may opt to pick up at our branch, however the current pick up available location will only be at SS2 Petaling Jaya branch. If you would like to arrange pick up kindly contact 011-56282859 and our customer service will arrange for you.
What is the shipping charges?
Shipping charges will be RM8 for West Malaysia and RM13 for East Malaysia. However if you purchase above RM150 shipping charge will be FREE.
Once you placed and order and make payment, an email automated email on your purchase confirmation will be sent to your email. We will follow up with tracking number once the items is packed. However tracking number provided does not mean that the items is already pick up by delivery service. Some time delivery service provider will have a delay in picking up.
Please be sure that you have provided the correct recipient name, address and contact number. We are unable to change any details once order is processed.
If there is anything that you may want to reach out to us, kindly email to firstname.lastname@example.org
You’ll also need the receipt or proof of purchase. To start a return, you can contact us at email@example.com or chat with us via facebook messenger.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at firstname.lastname@example.org.